Terms and Conditions

Welcome to CouponClay! By accessing or using our website, mobile application, or services, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding. If you do not agree with these terms, you may not use our services.

Overview

CouponCLay is an eCommerce platform offering Buy 1 Get 1 Free coupons and products across categories like restaurant meals, hotels, adventures, and more. These terms govern the use of our website, mobile app, and all services offered.

Eligibility

You must be at least 18 years old to use our platform. By accessing or using our services, you represent and warrant that you meet these eligibility requirements.

Use of Services

You agree to:

  • Not engage in fraudulent activities, misuse, or violate the terms of third-party service providers associated with our offers.
  • Use our website and app for lawful purposes only.
  • Provide accurate and up-to-date information during registration and purchases.

Account Registration

To access certain services, you may need to create an account.

  • Any activity under your account is your responsibility. Notify us immediately of any unauthorized use of your account.
  • You are responsible for maintaining the confidentiality of your login details.

Coupons and Offers

1 Coupon Validity

  • All coupons are subject to specific terms and conditions, including validity dates, participating locations, and usage limits.
  • Expired coupons cannot be redeemed or refunded.

2 Redemption

  • Coupons must be redeemed at the specified partner establishments, as outlined in the terms of each offer.
  • Redemption may require advance booking or confirmation directly with the partner.

3 Non-Transferable

Coupons are non-transferable and can only be used by the purchaser unless explicitly stated otherwise.

Products and Pricing

1 Product Descriptions

  • We strive to ensure product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.

2 Pricing Policy

  • Prices listed on our platform are in Indian Rupees and are subject to applicable taxes and fees.
  • We reserve the right to modify prices and offers without prior notice.

3 Returns and Refunds

  • Coupons: Refunds are not provided for redeemed or expired coupons.
  • Products: All product sales are final, and no returns or refunds will be accepted except in the following situations: For such cases, you must notify us within 24 hours of receiving the product, along with supporting evidence e.g., photographs. Eligible returns or refunds will be processed as per our discretion after verification.

Payment Terms

  • By making a purchase, you authorize us to charge your selected payment method for the order total, including applicable taxes and fees.
  • All payments are processed securely through trusted third-party payment gateways.

Partner Responsibilities

  • While we ensure our partners meet high standards, we are not liable for their actions, omissions, or quality of service/products.
  • We work with third-party partners (restaurants, hotels, activity providers) to offer deals.

Intellectual Property

  • All content, trademarks, logos, and graphics on our platform are the property of CouponClay or its licensors.
  • You may not use, reproduce, or distribute any content without our prior written consent.

Limitation of Liability

  • CouponClay is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform, services, or third-party partner interactions.
  • Our total liability is limited to the amount you paid for the disputed product or coupon.

Prohibited Activities

You agree not to:

  • Use our platform for unlawful or fraudulent activities.
  • Attempt to disrupt the operation of our website or app.
  • Violate any applicable local, state, or national laws while using our services.

Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website with the effective date. Continued use of our services constitutes your acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of India, Maharashtra, without regard to its conflict of laws principles.

Dispute Resolution

In the event of a dispute, you agree to first contact us to resolve the matter amicably. If a resolution cannot be reached, disputes will be resolved through arbitration as per applicable laws.

In the event of any dispute arising out of or in connection with the use of our platform, services, or these Terms and Conditions, the matter shall be subject to the exclusive jurisdiction of the courts located at Kalyan Court, Dist. Thane, Maharashtra.

By using our platform, you agree that any legal proceedings will be conducted only in the courts of Kalyan Court, Dist. Thane, Maharashtra and no other jurisdiction will be considered valid.

Termination

We reserve the right to terminate your account or access to our platform without notice if you violate these Terms and Conditions.

Thank you for choosing CouponClay. We look forward to providing you with amazing Buy 1 Get 1 Free deals and exceptional service!